Last updated July 13, 2020
Thank you for choosing to be part of our community at HandsFree Health (“HandsFree”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please complete a contact form on our website www.handsfreehealth.com.
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, health information, and social media login data.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when using the Products or otherwise contacting us. By “personal information” we mean information that can identify or reasonably be linked to an individual.
The personal information that we collect depends on the context of your interactions with us and the Products, the choices you make and the features of the Products you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Health Information. We collect the health information you provide us when using or interacting with the Products.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (for example, a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Mobile Device Information. Certain aspects of the Products may also access certain features of your mobile device, including its camera, location services (GPS), microphone, and contacts, and collect information from those features, such as photographs, videos, your precise location, audio recordings, and contact information. You consent to this access.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. If you fail to do so, you may not be able to use the Products.
In Short: Some information – such as IP address and/or browser information regarding Product usage and device characteristics – is collected automatically when you use our Products.
We automatically collect certain information when you visit, use or navigate the Products. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, approximate location, information about how and when you use our Products and other technical information. This information is primarily needed to maintain the security and operation of our Products, and for our internal analytics and reporting purposes.
We will not use this non-personal information to try to identify you, and if we associate any non-personal information with information that personally identifies you, then we will treat it as personal information.
Like many businesses, we also collect information through cookies and similar technologies when you use our Products.
In Short: We may collect limited data from public databases, promotional partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, promotional partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Products for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the personal information and non-personal information we collect or receive:
In Short: We only share information with your consent, to comply with laws, to protect your rights, to fulfill business obligations, or other lawful purposes.We may share data based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
When you use our Products, we collect personal information and non-personal information (as discussed above) regarding that use. For example, to improve our Products, we collect how, when, and which parts of the Products or there features you use. Also, we may use your device’s unique identifier (UDID) or other unique identifiers to assist us in collecting and analyzing this data.
In order to assist us in collecting and storing non-personal information about your use of our website, including when you access our website on your mobile phone, we may employ a variety of technologies, including “Cookies,” local browser storage, and “web beacons,” “pixels,” or “tags.” A “Cookie” is a small amount of data a website operator, or a third party whose content is embedded in that website, may store in your web browser and that the website operator or, as applicable, the third party, can access when you visit the website. A Cookie may also refer to web-browser-based storage provided by Adobe’s Flash plugin (a “Flash Cookie”). A web beacon, pixel or tag is a small, usually-transparent image placed on a web page that allows the operator of that image, which may be the operator of the website you visit or a third party, to read or write a Cookie.
More information about managing Cookies is available at http://www.allaboutcookies.org. Cookie management tools provided by your browser may not affect Flash Cookies. More information about managing Flash Cookies is available at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118. To learn how to manage privacy and storage settings for your local browser storage, please refer to the end user documentation for your browser.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented commercially reasonable and appropriate technical and organizational security measures designed to protect the security of any personal information we store or process. For example, we utilize Transport Layer Security (TLS) or similar encryption technology when sensitive data is transmitted over the Internet, and use firewalls to help prevent external access into our network. However, please also remember that we cannot guarantee that any data storage method or Internet connection is 100% secure. Although we try to protect your personal information, using or transmitting your personal information to or from any Product is at your own risk. You should only use the Products and transmit information to and from the Products within a secure environment.
We restrict access to personal information in our possession to our employees and service providers who need to know that information in order to operate, develop, improve or support our Products. If we share personal information with service providers, we require that they use reasonable information security measures to safeguard your personal information.
In Short: We do not knowingly collect data from or promote our Products to children under 13 years of age.
We do not knowingly solicit data from or promote our Products to children under 13 years of age. By using the Products, you represent that (i) you are at least, 18 or (ii) you are the parent or guardian of a minor that you are providing information about and consent to such minor dependent’s use of the Products. If we learn that personal information from users less than 18 years of age has been collected without the consent of a parent or guardian, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13 or believe that information from a minor has been collected without the consent or a parent or guardian, please contact us at support@HandsFreeHealth.com.
In Short: You may review, change, or terminate your account at any time.
You may request access to your personal information by sending an email to email@example.com. We will try to locate and provide you with your personal information and give you the opportunity to correct this data, if it is inaccurate, or to delete it, at your request. But, in either case, we may need to retain it for legal reasons or for legitimate business purposes. You may also update or delete certain personal information from within the Products. However, we (and you) are not able to control information that you have already shared with other users or made available to third parties through the Products.
We ask users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical (for instance, requests concerning information residing on backups), or relate to information that is not associated with your personal information. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please be aware that if you request us to delete your personal information, you may not be able to continue to use the Products. Also, even if you request that we delete your personal information, we may need to retain certain information for a limited period of time to satisfy our legal, audit and/or dispute resolution requirements.
You can opt out of receiving e-mails promoting our Products from us by clicking on the “unsubscribe” link in the e-mails. Please note that it may take up to ten (10) business days for your opt-out request to be processed. Also, even if you opt out of promotional e-mails, we may continue to send you certain account-related e-mails, such as notices about your account and confirmations of transactions you have requested.
We may use third-party service providers that collect information for interest-based advertising purposes (advertisements that are tailored to your likely interests, based on categories in which you have shown an interest). To learn more about these third parties and the choices they offer users, please visit the Network Advertising Initiative’s choices http://www.networkadvertising.org/choices/ or the Digital Advertising Alliance’s choices http://www.aboutads.info/choices/. You can learn more about the DAA’s mobile choices program http://www.aboutads.info/appchoices.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. Yes, if you are a resident of Nevada, you have additional rights.
Additionally, California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account for use with the Products, you have the right to request removal of unwanted data that you publicly post using the Products. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Products, but please be aware that the data may not be completely or comprehensively removed from our systems.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws or to reflect changes to our operations.